We all love bargains. Now we can look for them from the comfort and privacy of our home or office. Comparative websites allows us to do that. Competition makes it good for us (bad for vendors).
We want everything in short steps. A quick way to lose weight, lotteries, easy and fast way to make money and even looking for systems and tools that can help with our practice such as EHR. Sometimes one of these shortcuts pays off and it reinforces our belief that there is always a shortcut.
The problem is, these shortcuts don't always pay off. We spend too much time looking for money saving shortcuts.
But when it comes to EHR / EMR software, there are no shortcuts. This is one reason why so many providers are looking to switch. They made a decision initially in haste, looking for shortcuts; soon to realize that there is a lot of effort needed by all stakeholders.
By all stakeholders, I mean all members of your staff as well as your vendors. Vendors are really partners in your success. If either stakeholder does not come into this as a partner, pause and question why.
Strive to fix it - internally or externally. Change staff, or change vendor, sometimes both.