I read this blog from Seth Godin (New Times call for New Decisions) and it struck a chord.
Remember when you bought your first EMR? Perhaps you're still on it, or you may have changed. Each has it's reasons. Here is what Seth wrote:
Nothing has changed more than Healthcare and in particular, Healthcare IT, EMR, EHR. We persist because Change is Fear!
In the world of EMR/EHR, implications are more than just fear. They have to do with real costs of change - cost of moving data from one system to another.
Cost of Change
- Cost of Training everyone
- Cost of productivity - (it takes an average of 3 months before a practice become productive on one EMR/EHR system)
- Cost of Transition - moving data from one system to another
Cost of No Change (Status Quo)
How do you determine if you need to change your EMR/EHR? Here are things that determine if you need to change your system:
- Seeing less patients per day than you did before EMR/EHR
- Drop in Revenue (not because of overall healthcare changes)
- Unhappy staff. Listen to everyone, even if you are happy with the system
- Inefficient workflow
How do you determine the cost of Status Quo?
This may require some detailed financial analysis. Compare the cost of change and cost of no-change. If this cost is just incremental, do not change. Think of the analysis you do when you think of re-financing a house. Money saved per month versus cost of re-financing.
But most important, do not remain stagnant.